Wss Ships Agency Operations Manager Sa

  • Período Integral
  • Período Integral
  • Barcarena



    Vaga de emprego Wss Ships Agency Operations Manager Sa

    Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

    Main Responsibilities :

    • Overall responsible for the port and site operations.
    • Ensure that Ships Agency performance and se rvice q uality is according to Standard Operating Procedures (SOP).
    • Pro-actively identify new means of achieving cost savi ngs, including vendor discounts on behalf of the principal.
    • Selecting, appointing and evaluating vendors and suppliers, ensuring complia nce with WSS procurement governance.
    • Actively identify new business and sales opportunities in the territory/country and w ork with Ships Agency sales to promote local ports towards c ustomers.
    • Ensure profitable port ope rations by increasing revenue, whilst driving efficiencies to control costs.
    • Ensure correct amount of pre-funding is received, or the correct level of authority özgü approved any devi ation, prior to performing the p ort c all, in line with the Chart of A uthority. Same to be ensured when additional funding required prior vessel’s sailing.
    • Ensure procedures rel evant to Disbursement Accounts production are implemented and optimised.
    • Ensure efficient and competent resource s are appointed at port location(s).
    • Ensure onboarding and regular training is conducted for all employees.
    • Overall Ships Agency QHSSE compliance within assigned Territory and use of Take 5 as appropriate.
    • R esponsible for supporting and ultimately driving the collection of spot port call receivables.
    • After departure analyze the port call and communicate to the customer the provided added value.


    This position will be measured against:

    • Port Contribution country/territory.
    • EBIT country/territory.
    • EBIT margin Country/territory.
    • AR > credit time country/territory.
    • Service Quality Level ( Customer satisfaction/ IP response effectiveness/Blue Pennant).
    • Adherence to SOO.
    • Compliance with the ISO 9001 and OHSAS 18001 standards, Take 5.

    Qualifications :

    • Bachelor degree within Maritime or Business management field, or alternatively work experiences compensating for formal education.
    • Minimum two years experience in Ships Agency Operations.
    • Familiar with Local Port Authority regulations, procedures and governing tariffs.
    • Ability to multitask and organise under pressure without compromising safety of personnel and vessel.
    • Good communication skills and command of the English language (oral and written).
    • Strong mentoring and customer relationship skills.
    • Self-motivated and result orientated.
    • Good cost awareness and control.
    • Computer literate.

    Cidade: Barcarena

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